tag:blogger.com,1999:blog-872447660964013545.post6936037183713139731..comments2024-03-18T22:39:50.137-07:00Comments on A Kindle World blog: Kindle Tips: Amazon's new Manage Your Kindle page, now 'Manage Your Content & Devices' page, is being rolled out to more customers. An intro -- What's new? A lot is different. Some answers to initial questions. Updated June 16 for triple-tap zoom feature.Anonymoushttp://www.blogger.com/profile/05109282436243758435noreply@blogger.comBlogger10125tag:blogger.com,1999:blog-872447660964013545.post-53590864302201635272015-08-05T19:24:56.367-07:002015-08-05T19:24:56.367-07:00Mark and Debby, sorry for the delay in replying.
...Mark and Debby, sorry for the delay in replying.<br /> Best thing to do is call Kindle Support direct and let them know about this problem -- they'll be able to get it straightened out.<br /> If you're in the U.S. call (during the Pacific Coast workday to get best service) at 866-321-8851 ...<br /><br /> If you're not in the U.S., it's easier to have them call you back - go to <a href="http://amzn.to/kcallme" rel="nofollow">http://amzn.to/kcallme"</a> ...<br /><br /> Let me know how this goes for you, if you get back for this note.Anonymoushttps://www.blogger.com/profile/05109282436243758435noreply@blogger.comtag:blogger.com,1999:blog-872447660964013545.post-45783955309383605082015-08-03T07:01:32.445-07:002015-08-03T07:01:32.445-07:00Hi I have a Kindle reader and have changed my cred...Hi I have a Kindle reader and have changed my credit card. I have updated the card on AMAZON website . The Kindle still advises that there is a problem as a previous book ordered could not be charged to the old credit card<br />Regards,<br />Mark Meltzer and Debby Lapidos Meltzermark meltzernoreply@blogger.comtag:blogger.com,1999:blog-872447660964013545.post-11534190133729892062015-02-09T17:49:36.864-08:002015-02-09T17:49:36.864-08:00Anonymous, I wish that the Kindle Fire tablets, wh...Anonymous, I wish that the Kindle Fire tablets, when we add a book to collections, would -- as before -- indicate for collection icons shown, whether they're already in that Collection. That used to be true. And essential information for many of us. That no longer is true as of v 4.5.2. We're hoping that was just an oversight but it appears not to be.<br /><br />As for books in a list showing what collections they're in, that would be a load on servers (the lookup and array after getting results for each) that would be unnecessary unless a person specifically requested the information. And, if generally done for a Kindle for iPad app when just displaying books in a list, this then would be for those who don't even use Kindles, so it would not likely be financially feasible, but most of all not practical. <br /><br />Any Collection information wiill be server-intensive and will cause a slow-down as lookups are done, collated, and presented (for now millions of people listing books when opening up the Kindles) and affect the user experience. Some people have *thousands* of books in their Cloud. Some actually have thousands on the device. <br /><br />Am totally with you on the wish for Collection management on the computers. <br /> Anonymoushttps://www.blogger.com/profile/05109282436243758435noreply@blogger.comtag:blogger.com,1999:blog-872447660964013545.post-71504818656908321162015-02-09T06:15:43.997-08:002015-02-09T06:15:43.997-08:00I love my Kindle for iPad but the whole think with...I love my Kindle for iPad but the whole think with Kindle seems badly set up for lots of users. Even only with my wife and I (voracious readers both) collections does just not hack it. Why not do this: Show what collections books are in when they are shown in a list. Have a collection which shows all books not actually in a collection. Enable collection management on the PC or Mac. Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-872447660964013545.post-2159720022903755002014-06-03T04:36:39.282-07:002014-06-03T04:36:39.282-07:00Tom, thanks! I found the 'triple tap' und...Tom, thanks! I found the 'triple tap' under "Screen Magnifier" option of 'Accessibility' setting on my HDX. Haven't tried it on HD tablets Generation 1 and Gen2 yet<br /><br />Yes, I'd been shocked if the Paperwhite (limited in memory) could handle that page.<br /><br />Re Search function, yes -- They should have something like "New search" option, which clears the existing search text..<br /><br />I agree. I'd left in the "MUCH" faster reaction, which is key, and there's room to improve it. Have always wanted to be able to see which devices have a certain book, but my situation (owning a lot of Kindles in various models in order to explore them for how-to questions) is unusual in that I often get messages that I've exceeded the max number of devices for a book -- however, now most Kindle users have smart phones, at least one tablet app and desktop ones . Anonymoushttps://www.blogger.com/profile/05109282436243758435noreply@blogger.comtag:blogger.com,1999:blog-872447660964013545.post-56239585948076088502014-06-01T22:08:14.893-07:002014-06-01T22:08:14.893-07:00The 'triple tap' zoom function on the Fire...The 'triple tap' zoom function on the Fire has to be enabled in Accessibility settings, I believe.<br /><br />I haven't noticed any sorting issues, and it seems to work with all the browsers I've tried. Except for the Paperwhite browser, which tries to load, but crashes. It's much more mobile browser friendly as well. <br /><br />Search is definitely the quickest way to find things, but they need to make it easier to clear the search and restore the unfiltered list. <br /><br />Multiple selection turns out to be fairly limited with a large collection as there is too much scrolling. Again it is faster just to search for one at a time, except for some edge cases (say if you wanted to send all of your Stephen King books to a kindle).<br /><br />But in any case it is much better than the 'classic' MYK page. And going forward it might be easier to add new functionality (like showing which devices a book is on, filter by device etc.)Tom Semplehttps://www.blogger.com/profile/05127272649086914117noreply@blogger.comtag:blogger.com,1999:blog-872447660964013545.post-43104733115944326872014-06-01T10:36:30.677-07:002014-06-01T10:36:30.677-07:00Gary, thanks for that feedback. I agree on most o...Gary, thanks for that feedback. I agree on most of those points. They've been changing things since January in response to forum and customer-support-help squawks. Be sure you let them know also at kindle-feedback@amazon.com, as they log those or count points made and pass them onto development team. Anonymoushttps://www.blogger.com/profile/05109282436243758435noreply@blogger.comtag:blogger.com,1999:blog-872447660964013545.post-5060094294617445432014-06-01T10:31:33.560-07:002014-06-01T10:31:33.560-07:00Hi, Carmen. They've done it for Cloud books f...Hi, Carmen. They've done it for Cloud books for the mobile apps, so I'd think they have the basics to work with for that. Probably have to stabilize the basic lists first. The missing books eventually show up, but the way they're loaded makes incomplete list-displays for awhile. The more complex and server processes-heavy stuff later, I imagine.Anonymoushttps://www.blogger.com/profile/05109282436243758435noreply@blogger.comtag:blogger.com,1999:blog-872447660964013545.post-69276765430266667102014-06-01T09:07:32.982-07:002014-06-01T09:07:32.982-07:00It's much faster for MUCH of what I want to do...It's much faster for MUCH of what I want to do, but could still be better. They've got the shopping experience down, why is browsing items I've purchased so hard? I've got a huge screen and the popups are still these small windows.<br /><br />I want to send a book to several devices (my eink kindle, iPad and phone app), it's way too many clicks. With the popup that they use, why can't it let me select several books at once. This lets me use Amazon's syncing feature between the devices, this is a HUGE selling point IMHO but a hassle to send the books out. And if you hover above another row (and automatically selecting it) while in the process you get an error (I don't own that device).<br /><br />You can select several books to send at once but I always get a "that kindle isn't attached to this account" (even though they just let me pick that device from the drop down).<br /><br />FYI, the above errors were the latest version of safari.<br /><br />Gary<br /><br /> <br />Gary LaPointehttps://www.blogger.com/profile/15376397138498178987noreply@blogger.comtag:blogger.com,1999:blog-872447660964013545.post-91943216345770422632014-06-01T08:17:27.728-07:002014-06-01T08:17:27.728-07:00Good info! I wonder if "Sorting by title"...Good info! I wonder if "Sorting by title" could be glitchy because publishers don't always get the metadata right in books? But while these features are useful, what I really, really want is to be able to label books into collections from the "Manage my Kindle" page! Do you know if Amazon is even thinking about this? Carmen Webster Buxtonhttps://www.blogger.com/profile/08516485172937482027noreply@blogger.com