tag:blogger.com,1999:blog-872447660964013545.post8388259396474829299..comments2024-03-18T22:39:50.137-07:00Comments on A Kindle World blog: Kindle Tips: Kindle Fire Books that Seem to Disappear - Solution to GlitchAnonymoushttp://www.blogger.com/profile/05109282436243758435noreply@blogger.comBlogger50125tag:blogger.com,1999:blog-872447660964013545.post-90467380228020499102017-12-09T11:44:12.292-08:002017-12-09T11:44:12.292-08:00To Paul posting, as Anonymous writing on Dec 3 - t...To Paul posting, as Anonymous writing on Dec 3 - thanks for taking the time to let us know that this can still happen and that this old workaround still does work. Apologies for the delay in seeing your comment. Sorry you had to go through this. I may add a note to a current post as an alert that this can happen. Thanks again. Anonymoushttps://www.blogger.com/profile/05109282436243758435noreply@blogger.comtag:blogger.com,1999:blog-872447660964013545.post-16788266002346962702017-12-03T09:35:28.709-08:002017-12-03T09:35:28.709-08:00Firstly, thank you. Deleting the data on Kindle Ap...Firstly, thank you. Deleting the data on Kindle App worked for me. Secondly, worryingly, I am using a Kindle Fire HD 8 that I purchased recently during the black Friday/cyber Monday deal. I had a previous Kindle Fire that finally gave up and I bought this as a replacement 'right-arm' (I take it everywhere :-) ). It's the first time I've experienced book loss in this way. The first time I lost the book i was reading was after a Kindle update. I thought it was just a glitch and borrowed the ebook from my local library so I could finish it. The second time it happened was following another kindle update and again, the book i was reading (different book) was gone. I even searched using ES - Explorer but the physical file was not in my new kindle. I decided to search online and found this blog. Thank you. Resetting the kindle app returned both books without a factory reset. This appears to be a current ussue, unfortunately.<br />Best Regards, PaulAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-872447660964013545.post-80564871069785543002017-09-01T06:28:10.090-07:002017-09-01T06:28:10.090-07:00Very late reply here, since I've not been acti...Very late reply here, since I've not been active on the blog. Clearing data doesn't remove books from the tablet or an sd card. It removes cached data. I don't have an Audible account so I don't know the answer on that, but I doubt that an Amazon-owned company's "clear data" option would remove or delete a book. Amazon books are kept in their "Cloud" for your account whether or not you keep a copy on your device. Other tablets don't necessarily do book-reading tracking and management, so can be quite different.Anonymoushttps://www.blogger.com/profile/05109282436243758435noreply@blogger.comtag:blogger.com,1999:blog-872447660964013545.post-5782018791640120442017-06-08T23:28:37.707-07:002017-06-08T23:28:37.707-07:00Does clearing data remove the books from your tabl...Does clearing data remove the books from your tablet/sd card? I am having this problem with my audible account (rather than my kindle books). I don't want to have to download everything yet again (This isn't the first time it has happened). Plus, when I have followed some of Amazon's "solutions", the original downloads stay on my sd card, but cannot be accessed even to free up space on the sd card. I have had the disappearing problem with my kindle books, my audible books, and my prime music downloads. Oddly, this only happens on my fire - My non-Amazon tablet doesn't seem to have this problem. (However, it has a much smaller memory capacity.)Anonymoushttps://www.blogger.com/profile/13470086511165274101noreply@blogger.comtag:blogger.com,1999:blog-872447660964013545.post-40535605120047895042016-05-01T16:09:15.558-07:002016-05-01T16:09:15.558-07:00Sorry. I had a typo there. What I meant in the l...Sorry. I had a typo there. What I meant in the last sentence of the first paragraph is that there are two categories at the top left of the Home screen. "All" (for all the books you've purchased) and "DOWNLOADED" which is an option to see only what you've downloaded to your Kindle Paperwhite.<br />Anonymoushttps://www.blogger.com/profile/05109282436243758435noreply@blogger.comtag:blogger.com,1999:blog-872447660964013545.post-80069038498716442482016-05-01T16:02:00.687-07:002016-05-01T16:02:00.687-07:00Haydn - they'd be in your 'Library' or...Haydn - they'd be in your 'Library' or 'Cloud'-- both of which are now called "ALL" on your Paperwhite, at the left of the Home screen. The other option there is 'DOWNLOADED' which means it displays what you've downloaded (if it is bold-faced or active) The other category at the leftand you can choose to download them to your Paperwhite.<br /><br /> On your Paperwhite, choose 'ALL' and browse what you have in your 'Cloud' or your Library area at Amazon. From those you can tap on one to download it.<br /><br /> Hope that works for you.<br />Anonymoushttps://www.blogger.com/profile/05109282436243758435noreply@blogger.comtag:blogger.com,1999:blog-872447660964013545.post-23293313544588415772016-04-27T03:41:06.199-07:002016-04-27T03:41:06.199-07:00I have purchased books on my Kindle Fire but they ...I have purchased books on my Kindle Fire but they are not showing on my Kindle Paper whites. How do I rectify this?Haydn.Howellsnoreply@blogger.comtag:blogger.com,1999:blog-872447660964013545.post-31218981550310701402016-03-02T06:45:09.515-08:002016-03-02T06:45:09.515-08:00Laughing Girl ( I like the title of your blog), I&...Laughing Girl ( I like the title of your blog), I'm glad that this old trick worked for missing audio books as well. I didn't know this could be done with the Audible app. Thanks for letting us know :-)Anonymoushttps://www.blogger.com/profile/05109282436243758435noreply@blogger.comtag:blogger.com,1999:blog-872447660964013545.post-49104679050599972422016-02-29T18:11:56.346-08:002016-02-29T18:11:56.346-08:00Thank you for this! I was missing audio books, so ...Thank you for this! I was missing audio books, so I did this only with the Audible app. They're all back! Such a relief!Royal Bakanesshttps://www.blogger.com/profile/07344089276389857191noreply@blogger.comtag:blogger.com,1999:blog-872447660964013545.post-54633498705639210902015-11-21T03:13:40.099-08:002015-11-21T03:13:40.099-08:00va, I haven't heard of this happening on an e-...va, I haven't heard of this happening on an e-reader for years. What I'd try is a 'reboot' or 'restart' ...<br />Press the power button or lever and hold it for 21 seconds or more.<br /> -- (Ignore any dialog box that asks if you want to Power Off ... keep holding down the power button.)<br />Then let go.<br />If it doesn't turn on by itself in a few minutes, then power ON the Kindle e-reader and it should start up again but with a clean memory situation. <br /><br />And then your books would start showing up but VERY SLOWLY... Just go away from it for awhile, while it populates the books area.<br /><br /> Hope that works for you. Let me know.<br /><br /><br />Anonymoushttps://www.blogger.com/profile/05109282436243758435noreply@blogger.comtag:blogger.com,1999:blog-872447660964013545.post-44947366966747573512015-11-21T00:30:12.205-08:002015-11-21T00:30:12.205-08:00I am encountering the same problem on Kindle e - r...I am encountering the same problem on Kindle e - reader. Could you help in that. The process suggested above does not work on e-reader. Kindly help.vahttps://www.blogger.com/profile/15299039029147936014noreply@blogger.comtag:blogger.com,1999:blog-872447660964013545.post-71765211527342179772015-09-08T08:04:28.688-07:002015-09-08T08:04:28.688-07:00Meg, thanks so much for letting us know that this ...Meg, thanks so much for letting us know that this happened again, on a Kindle Fire HD, and you somehow found the 3.5 yr old article on how to fix this. <br /><br /> If I hear about it happening more, as a side effect of a recent version-update, I'll renew the article. Very glad it worked for you . Yes, a factory-default should be an ultra-last-case scenario :-) Hope you're enjoying your new KF HD. Am still loving mine.<br />Anonymoushttps://www.blogger.com/profile/05109282436243758435noreply@blogger.comtag:blogger.com,1999:blog-872447660964013545.post-36153923645149476122015-09-07T08:31:02.610-07:002015-09-07T08:31:02.610-07:00Thank you so much for this! I'm on like my th...Thank you so much for this! I'm on like my third or fourth Kindle. This is my first Kindle Fire HD and I've not really had any major issues with it. But last night I started freaking out because not just one or few of my books disappeared from my Kindle and Kindle Cloud, but ALL of my books disappeared. All other content was fine. I figured out something was wrong when I was trying to clear out my Carousel content and then went to tap on a book I wanted to read and it just disappeared. I started going through all the books in my Carousel and they would all disappear as soon as I started tapping them to read. I shut down my Kindle and restored it and then no books reappeared in my Carousel, on the Device or in the Cloud. I thought I was going to have to reset it because that seems to be Amazon Support's answer for everything when I came across your blog. IT WORKED! Thank you so much! I didn't want to have have to download my books one by one from my Manage Content on Amazon.com. You saved me from that. Thank you!Anonymoushttps://www.blogger.com/profile/08131706801494571323noreply@blogger.comtag:blogger.com,1999:blog-872447660964013545.post-67394141932773073352014-12-10T17:02:43.555-08:002014-12-10T17:02:43.555-08:00Anonymous, glad it still helps some and very appre...Anonymous, glad it still helps some and very appreciative that you took the time to let us know that it worked for you. <br /><br /> :-)Anonymoushttps://www.blogger.com/profile/05109282436243758435noreply@blogger.comtag:blogger.com,1999:blog-872447660964013545.post-29327142145584357752014-12-10T13:05:33.592-08:002014-12-10T13:05:33.592-08:00Have had my Kindle for two years and just had this...Have had my Kindle for two years and just had this happen for the first time. Thought all was lost and a new Kindle was in the works. Your fix worked (!) and I will definitely keep it on hand. THANK YOU!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-872447660964013545.post-39149977187762122792014-11-10T11:08:49.288-08:002014-11-10T11:08:49.288-08:00The error message in your app being managed is jus...The error message in your app being managed is just data for that app. It rebuilds everything when you follow the steps though.Anonymoushttps://www.blogger.com/profile/05109282436243758435noreply@blogger.comtag:blogger.com,1999:blog-872447660964013545.post-79639009046672007362014-11-10T11:07:31.756-08:002014-11-10T11:07:31.756-08:00Hi, Jane - sorry I wasn't back to Comments are...Hi, Jane - sorry I wasn't back to Comments area to reply in time. But at the bottom, of that orange box it mentions rebuilding your Cloud and device library info. I haven't looked right now, as am in a rush, but the other comments here might help too. Hope you went ahead and did it. It's non-destructive.Anonymoushttps://www.blogger.com/profile/05109282436243758435noreply@blogger.comtag:blogger.com,1999:blog-872447660964013545.post-56739724968121691872014-11-08T12:17:52.005-08:002014-11-08T12:17:52.005-08:00Seems simple enough; I followed steps and clicked ...Seems simple enough; I followed steps and clicked on "clear data", doing so enabled a popup, asking "all of this applications data will be deleted permenently. This includes all files, settings, accounts, databases and so on"; which means what exactly, that everything will be deleted? I just want to clarify what is actually happening before i confirm clearing data. —Kali JaneKali Janenoreply@blogger.comtag:blogger.com,1999:blog-872447660964013545.post-10014895608616175282014-09-02T11:43:23.697-07:002014-09-02T11:43:23.697-07:00Glad that workaround did work for her. Thanks for...Glad that workaround did work for her. Thanks for taking the time to let me know !Anonymoushttps://www.blogger.com/profile/05109282436243758435noreply@blogger.comtag:blogger.com,1999:blog-872447660964013545.post-37901992442854807282014-08-31T18:37:58.039-07:002014-08-31T18:37:58.039-07:00Brilliant. My mum was confused as to why her books...Brilliant. My mum was confused as to why her books weren't showing in cloud... she has hundreds and only 10 were showing up. This simple solution worked wonderfully. Thank you very much.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-872447660964013545.post-54502964519733918142014-04-02T07:59:07.214-07:002014-04-02T07:59:07.214-07:00Anonymous, thanks for letting us know this still w...Anonymous, thanks for letting us know this still works !<br />Anonymoushttps://www.blogger.com/profile/05109282436243758435noreply@blogger.comtag:blogger.com,1999:blog-872447660964013545.post-76814675968195834662014-03-28T08:15:58.269-07:002014-03-28T08:15:58.269-07:00WOO HOO! Thanks for this easy fix.WOO HOO! Thanks for this easy fix.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-872447660964013545.post-80784964087056298792014-01-05T10:01:31.369-08:002014-01-05T10:01:31.369-08:00That calls for a tech support call to Kindle S upp...That calls for a tech support call to Kindle S upport at 866-321-8851 - they answer within a few seconds. <br /> They can watch what happens on their end while you're trying to deliver books to your device. I've seen a delay myself once, recently. Anonymoushttps://www.blogger.com/profile/05109282436243758435noreply@blogger.comtag:blogger.com,1999:blog-872447660964013545.post-57961107154255220282014-01-04T19:23:26.423-08:002014-01-04T19:23:26.423-08:00I have noticed that some books download and some d...I have noticed that some books download and some do not. I will go to Amazon and download them all one at a time and maybe only 1 of the 4 will actually download. I did the clearing of the data in then Kindle as laid out above and then tried again but it didn't work. It seems like "free" books will download most every time but not the ones I bought off Amazon.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-872447660964013545.post-12533270867536365682014-01-01T05:12:57.190-08:002014-01-01T05:12:57.190-08:00Do you have Kindle reading apps for iPhone, Androi...Do you have Kindle reading apps for iPhone, Android, etc? Do you have a Kindle desktop for reading Kindle books? Those are counted as Kindle-compatible devices and any books you have on those will count as one of 5-to-6 that publishers will allow on one account. <br /><br /> That must be maddening if you have no other reading devices using those books. I'd contact Kindle Support at 866-321-8851 and let them know and they can see what is going on with your account. <br /><br /> Anonymoushttps://www.blogger.com/profile/05109282436243758435noreply@blogger.com