Kindle News: Kindle for IOS v 3.6.2 Update Fixes Registration Issue and Other Bugs

Kindle for iOS Update to v3.6.2 released at Apple iTunes at about 3pm today (2/27/13)

The odd situation had the update v3.6.1 info on the iOS devices cautioning people NOT to install it (strange they didn't just drop the update file but I suppose they had good reasons having to do with their need for cooperation with Apple's own update processes).

At the Kindle Community Forum Message Thread on this update, there is advice given to people who did install the earlier v3.6.1 version (see below).

For those who did NOT install v3.6.1, getting the v3.6.2 version is proving to be a smooth process.

HOWEVER, for those who DID download the earlier v3.6.1 from yesterday, Forum Moderator Abigail R., an Amazon Official, has this advice:

' Abigail R. - Forum Moderator says:


Hi all,

If you upgraded your Kindle for iPad or iPhone software to version 3.6.1, you may have been prompted to register the app again.

If you are seeing a "license exceeded" error when you try to download books, please do the following:

1. Visit Manage Your Kindle at http://www.amazon.com/myk
2. Locate your Kindle application in the "Manage your Devices" section
3. Click the "Deregister" link
4. Open the Kindle app on your device and enter your Amazon account e-mail address and password

Once you've re-registered the app, you may need to download your books again.

We apologize for any inconvenience this causes. Version 3.6.2 is now available for download to fix registration errors. '

For the Kindle for iOS update to v3.6.2, go to the Apple iTunes Kindle for iOS page.

  There, Apple describes "What's New in Version 3.6.2"
  . Fix for Registration Issue
  . Various Bug Fixes and Security Fixes



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Kindle News: AVOID Kindle for iOS Update to v3.6.1

CAUTION: DO NOT update Kindle for iOS to v3.6.1 yet

At the Kindle Community Forum Message Thread on this update, Kindle iPhone and iPad users discuss the many problems with Update v3.6.1 released late last night (2/26). The iTunes page dates the release of v3.6.1 as of 2/27 though.

UPDATE - v3.6.2 released at 3pm Wed. 2/27 to fix the registration problem.
  See later post about that.

EARLIER:
Examples of what's being said:

' I updated via App store upgrades to 3.6.1 on an iPhone 5. This version of the application did not preserve the device registration, and I was forced to re-register the device. I had book samples, which I use for my queue of new books to purchase, on the device. These were lost. Amazon.com does not maintain a listing of the samples downloaded.

The only way to get this version to work was to register as a new device. That is what caused [the] loss of data stored on the iPhone.

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I also had to re-register my iPhone and have to re-download over 500 Ebooks! Please Fix!

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...has not only caused me to lose a potential shopping list, it has also cost Amazon (and authors) revenue as I have no way to recover the Samples and no written record of what they were. Best guess is that I had about 6-8 books as samples, I probably would have bought 4 of them at $10 (average) each. Loss to Amazon is not just my $40 that I won't spend, but multiply that by the number of other users who will run into this....

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Made me re-register my iPad and is now showing my iPad device as my second iPad. I only have the one iPad. I logged in using my same email and password too.
Spoke with customer service. She said she had been getting calls on this and would report to app development. I had several partially read books that I've lost my place in, and I also used the books on my device to keep track of what I've read. Not happy!

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When I entered my amazon login information in order to restore my books, received the message that none exist. Do not upgrade!

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It shows my iPad as a 3rd device and won't allow me to download from the cloud because "the license limit exceeded." I saw the warning after it started to download. The warning looked like every other description of any upgrade. Couldn't stop the download once in progress.

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I only have one iPad and it registered a second one. '

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(Older posts have older Kindle model info. For latest models, see CURRENT KINDLES page. )
If interested, you can also follow my add'l blog-related news at Facebook and Twitter
Questions & feedback are welcome in the Comment areas (tho' spam is deleted). Thanks!