At the Kindle Community Forum Message Thread on this update, Kindle iPhone and iPad users discuss the many problems with Update v3.6.1 released late last night (2/26). The iTunes page dates the release of v3.6.1 as of 2/27 though.
UPDATE - v3.6.2 released at 3pm Wed. 2/27 to fix the registration problem.
See later post about that.
EARLIER:
Examples of what's being said:
' I updated via App store upgrades to 3.6.1 on an iPhone 5. This version of the application did not preserve the device registration, and I was forced to re-register the device. I had book samples, which I use for my queue of new books to purchase, on the device. These were lost. Amazon.com does not maintain a listing of the samples downloaded.
The only way to get this version to work was to register as a new device. That is what caused [the] loss of data stored on the iPhone.
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I also had to re-register my iPhone and have to re-download over 500 Ebooks! Please Fix!
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...has not only caused me to lose a potential shopping list, it has also cost Amazon (and authors) revenue as I have no way to recover the Samples and no written record of what they were. Best guess is that I had about 6-8 books as samples, I probably would have bought 4 of them at $10 (average) each. Loss to Amazon is not just my $40 that I won't spend, but multiply that by the number of other users who will run into this....
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Made me re-register my iPad and is now showing my iPad device as my second iPad. I only have the one iPad. I logged in using my same email and password too.
Spoke with customer service. She said she had been getting calls on this and would report to app development. I had several partially read books that I've lost my place in, and I also used the books on my device to keep track of what I've read. Not happy!
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When I entered my amazon login information in order to restore my books, received the message that none exist. Do not upgrade!
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It shows my iPad as a 3rd device and won't allow me to download from the cloud because "the license limit exceeded." I saw the warning after it started to download. The warning looked like every other description of any upgrade. Couldn't stop the download once in progress.
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I only have one iPad and it registered a second one. '
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And now what do to about it. Last night I hit Update All on the iPhone. How do you go back a rev?
ReplyDeleteAnonymous, no going back a rev, but if you saw the blog entry yesterday on v3.6.2, you'll see a workaround on getting things back. Sorry you went through that when just trying to install a sent update.
DeleteJust now, 2/27/2013, 5:45 PM EST, iTunes showing v3.6.2 available for download. Any advice? I have no desire to go first :-)
ReplyDeletePeter, sorry I didn't get to Blogger mail quickly enough and then didn't answer quickly either. But as you probably saw in the blog entry on v3.6.2, people have found that update okay... I would have waited a day also, to see how others fared!
Delete3.6.2 is available now. Says it has a fix for registration issue, and various bug fixes and security fixes. Fix, fix fix!
ReplyDeleteI installed it on my iPod Touch and did not lose a thing.
Thanks for trying to reach me yesterday. Forgot to check blogger pending at their webpage. I used to get them in email but spam has been so huge that even after the automated filter sends probably 90% of it to blogger's spam folder, I still got 223 to 'moderate' a couple of days ago. Usually 'only' about 100 a day the spam filter is uncertain about. So I no longer get them in email. I read about it at Kindle forums. Good to know no loss!
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